QuickBooks for monday: Privacy Policy

Last Updated: 2nd May 2025

Effective Date: December 28, 2024

QuickBooks for monday ("we," "our," or "us"), a service provided by ECOMG LLC (doing business as "QuickBooks for monday"), is dedicated to safeguarding your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, and protect your information when you use our integration service.

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Interpretation and Definitions

Interpretation
The words with initial letters capitalized have specific meanings as defined below. The definitions apply regardless of whether they appear in singular or plural forms.

Definitions
- Account: A unique account created for you to access our service or parts of our service.
- Company: Refers to ECOMG LLC, located at 1934, 701 Tillery Street Unit 12, Austin, TX, Travis, US, 78702.
- Cookies: Small files placed on your device that store browsing history or activity information.
- Country: Refers to the United States.
- Device: Any device capable of accessing the service, such as a computer, mobile phone, or tablet.
- Personal Data: Any information relating to an identified or identifiable individual.
- Service: The QuickBooks-monday integration provided by QuickBooks for monday.
- Service Provider: Any individual or legal entity that processes data on behalf of the company.
- Usage Data: Data collected automatically through the use of the service, such as IP address, browser type, and device information.
- You: The individual or entity using our service.

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Collecting and Using Your Data

Types of Data Collected
QuickBooks for monday does not store any customer data, including invoices, estimates, or customer records.

- Usage Data: We may collect usage data automatically to improve our service. This may include your device’s IP address, browser type, the pages you visit, and the time spent on those pages. This data is anonymized where possible and used only for analytics.

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Tracking Technologies and Cookies
Our integration does not actively use cookies, but the platforms we integrate with (QuickBooks and monday) may use cookies or similar tracking technologies. For more details, please refer to their privacy policies.

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Use of Your Data
We process your data solely to:
- Facilitate seamless two-way syncing between QuickBooks and monday.
- Monitor and improve service performance.

We do not store or retain customer financial data, such as invoices, estimates, or customer records.

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Data Retention
We do not store any customer data. Temporarily processed data for syncing is securely handled and deleted immediately after the sync is complete.

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Security of Your Data
We use industry-standard security measures to protect your data during processing, including:
- Encryption: All data transmitted between QuickBooks, monday, and QuickBooks for monday is encrypted.
- Access Controls: Only authorized systems can access data for syncing.

We strive to use the most effective security measures to protect your data.

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Third-Party Services
Our service integrates with trusted third-party platforms, including QuickBooks and monday.com, to provide core functionality. These platforms operate under their own privacy policies, and we encourage you to review them to understand how your data is handled on their end.

Additionally, we use:

1. QuickBooks (Intuit – intuit.com)
Purpose: Core financial integration
Usage: Allows users to view, create, and edit QuickBooks entities—such as invoices, customers, and estimates—directly within our app.
Data Scope: Access is limited to the information necessary for these features. Data is transmitted securely and handled in accordance with Intuit’s privacy policy.
Ownership: We don't own this domian

2. monday.com
Purpose: Project and data management
Usage: Enables you to map, sync, and view records like invoices and estimates from QuickBooks within monday.com boards.
Data Scope: Only data necessary for synchronization and display is shared; monday.com’s privacy policy applies to their handling of this data.
Ownership: We don't own this domian

3. Sentry (sentry.io)
Purpose: Error tracking and performance monitoring
Usage: Helps us proactively identify, diagnose, and resolve technical issues to maintain a stable and responsive user experience.
Data Scope: Only non-personal, diagnostic, and operational data is sent. We do not transmit any personally identifiable information (PII) to Sentry.
Ownership: We don't own this domian

4. BoldDesk (supportstackfully.bolddesk.com)
Purpose: Customer support and ticketing
Usage: Powers our support form and ticketing system, allowing users to submit queries and receive assistance. Submitted support tickets are routed to our BoldDesk panel for handling.
Data Scope: Only the information voluntarily submitted by the user (e.g., name, email, message) is collected for the sole purpose of resolving support inquiries.
Ownership: We don't own this domian

5. ThreatMetrix via Intuit (h.online-metrix.net)
Purpose: Fraud detection and device fingerprinting
Usage: This cookie and related tracking come from Intuit and are used to support secure login and fraud prevention on QuickBooks-related features.
Data Scope: We do not control or directly utilize this service. Any data collected is governed by Intuit’s privacy and security protocols.
Ownership: We don't own this domian

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Your Rights
As a user, you have the following rights:
- Access: You can inquire about how your data is processed.
- Deletion: Since we do not store data, there is no retained data to delete.
- Consent Withdrawal: You can stop using our service at any time.

For questions or requests, contact us at support@stackfully.co

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Disclosure of Your Data

We do not disclose your personal or customer data except in the following circumstances:
- Legal Obligations: To comply with laws or respond to lawful requests.
- Business Transactions: If QuickBooks for monday undergoes a merger, acquisition, or asset sale, data may be transferred.

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Data Retention

We retain data only for as long as it’s necessary to support the functionality of our monday app. When the app is uninstalled, all associated data is securely and permanently deleted from our systems.

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Links to Other Websites
Our service may include links to external websites. We are not responsible for their privacy practices. Please review their policies before sharing your data.

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Changes to This Privacy Policy
We may update this Privacy Policy periodically. Significant changes will be communicated through our website or via email. The "Effective Date" will reflect the latest update.

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If you have any questions about this Privacy Policy, please contact us at:
- Email: support@stackfully.co
- Address: 1934, 701 Tillery Street Unit 12, Austin, TX, Travis, US, 78702

Thank you for trusting QuickBooks for monday to simplify your financial workflows.